Since November 2020 Sahuarita residents have received information from Service Line Warranties of America (a private company) in the mail detailing an offer for insurance coverage for homeowners' internal and external sewer lines.
The Town of Sahuarita has partnered with Service Line Warranties of America (SLWA) to offer this protection. This program is offered at no expense to the town and no public funds are used to promote or administer the program. The coverage is voluntary and available at affordable monthly or annual prices.
The SLWA Service Line Warranty Program protects against leaks, breaks and clogs due to normal wear and tear, age, unknowns underground and tree root intrusion. If a customer’s line is in need of repair, a simple call to the SLWA 24-hour hotline will dispatch a local, licensed contractor familiar with local code. The program provides up to $4,000 per incident for external water and sewer line repairs with an additional allowance for Public Street and sidewalk cutting. There are no annual or lifetime limits, service fees or deductibles.
About Service Line Warranties of America
Service Line Warranties of America (SLWA) is part of HomeServe, a leading provider of home repair solutions serving over 2.7 million customers across the US and Canada. Founded in 2003, SLWA is the trusted source of utility line protection programs endorsed by the National League of Cities. Together with HomeServe, SLWA is dedicated to supplying best-in-class repair plans and delivering superior customer service to consumers directly and through over 400 leading municipal, utility and association partners. SLWA has a longstanding track record of superior service. As the 2018 Winner of the Western Pennsylvania Better Business Bureau Torch Award for Marketplace Ethics, the company is committed to customer service, ethical marketing practices and maintaining an A+ accredited rating with the Better Business Bureau.
Frequently Asked Questions About the Program
Why has the town partnered with SLWA?
The town partnered with SLWA to provide assurance to our residents that this is a valid program. Please note that this service is completely voluntary and that all materials provided by SLWA state this.
Does the town receive compensation for partnering with SLWA?
SLWA does offer the Town compensation for allowing the use of the Town seal on the letter; however, the compensation is minimal and is meant to provide cost recovery for staff time spent in association with this program. In 2020 the Town received approximately $400 in compensation.