Do I need to register for an account?

Most Accela users need to register for an account. Users who are looking to view basic permit information or submit a property complaint are not required to register. In order to submit a permit application or schedule inspections, you will need an account.

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1. Do I need to register for an account?
2. How do I create an account in Accela Citizen Access?
3. Why can't I schedule an inspection?
4. Can I use Accela on my tablet or smartphone?
5. I need to submit a permit revision or corrected plans. How do I do this?
6. I just have a question about the permitting process, not specifically about the online permitting software.
7. I'm still stuck. What should I do?