Why can't I schedule an inspection?

You need to have created an account with Accela Citizen Access and be logged in to schedule an inspection. If fees are due, you will not be able to schedule inspections.

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1. Do I need to register for an account?
2. How do I create an account in Accela Citizen Access?
3. Why can't I schedule an inspection?
4. Can I use Accela on my tablet or smartphone?
5. I need to submit a permit revision or corrected plans. How do I do this?
6. I just have a question about the permitting process, not specifically about the online permitting software.
7. I'm still stuck. What should I do?