How do I create an account in Accela Citizen Access?
  1. Go to Sahuarita's Accela Citizen Access page.
  2. On the right side of the screen under the login area, click on "**Create a Public User Account**"
  3. Read the disclaimer, check the box accepting the terms, and click "Continue Registration"
  4. Fill in your desired login information
  5. Under "Contact Information,"  click "Add New"
  6. Select whether you are an Applicant or an Organization (business). If you're the property owner, select Applicant. If you're a contractor/engineer/architect, etc., select Organization, then click "Continue"
  7. Fill in the Contact Information boxes, then click "Continue."
  8. A pop-up box will appear with options to Continue or Cancel. This box is Accela confirming that you do not have an existing account. Select "Continue," and you will be returned to the main registration screen
  9. On the main screen, select "Continue Registration."
  10. You will see a green confirmation message at the top of the screen indicating that the account has been created.
  11. Be sure to make a note of your login information and security question and answer in a secure place.
  12. Congratulations! You have successfully created an account in Accela.

Show All Answers

1. Do I need to register for an account?
2. How do I create an account in Accela Citizen Access?
3. Why can't I schedule an inspection?
4. Can I use Accela on my tablet or smartphone?
5. I need to submit a permit revision or corrected plans. How do I do this?
6. I just have a question about the permitting process, not specifically about the online permitting software.
7. I'm still stuck. What should I do?