I'm still stuck. What should I do?

Contact the ACA Help Desk at ACAhelpdesk@sahuaritaaz.gov. Please provide a detailed description of what you need help with, the date and time that any error may have occurred, a screenshot of the error message, and your contact information. 

Show All Answers

1. Do I need to register for an account?
2. How do I create an account in Accela Citizen Access?
3. Why can't I schedule an inspection?
4. Can I use Accela on my tablet or smartphone?
5. I need to submit a permit revision or corrected plans. How do I do this?
6. I just have a question about the permitting process, not specifically about the online permitting software.
7. I'm still stuck. What should I do?